Live Agent

Fare Types and Rules

Penalties/Changes:

  

Rules

Business

Economy

Premium Economy

Economy

Economy Saver

Promotion

Low Budget

C- / D- / J-

I- / Z-

Y- / W- / K- / S- / B- / M-

H- / L- / T- / O- / N- / G- / E-

X- / R- / Q- / P-

A- / F- / V- / U-

Cancelation/Refund

Before Ticketed Flight Date

RATE/1 PAX/ 1 ROUTE

Fee 65 USD

Exception:


Fee 65 USD

Exception:


Fee 65 USD

Exception:


Not Permitted

On/After Ticketed Flight Date

RATE/1 PAX/ 1 ROUTE

Fee 180 USD

Exception:


Fee: 180 USD

Exception:



Fee 180 USD

Exception:


Not Permitted

Change

(Reroute not permitted)

Before Ticketed Flight Date

RATE/1 PAX/ 1 ROUTE

Rebook Fee 65 USD

Exception:


Rebook Fee 65 USD

Exception:


Rebook Fee 65 USD

Exception:


Rebook Fee 65 USD

Exception:


Not Permitted

On/After Ticketed Flight Date

RATE/1 PAX/ 1 ROUTE


Rebook Fee 180 USD


Rebook Fee 180 USD

Rebook Fee 180 USD

Rebook Fee 180 USD

Not Permitted

Note:

  • In case of partial refund, refund the different (if any) between the fare paid and applicable one-way fare of used routing minus refund fee.
  • If there is no OW fare, use fare with the next higher booking class for recalculation.
  • The service charges and ticket fees is a non-refundable with any case. (10USD/1 Pax)
  •  The bank fees  - 3.85% of the total payment is a non refundable with any case


Children/Infant discount:

  • Accompanied children from 2 to 12 years: Charge 75 % of adult fare
  • Accompanied infant 2 years without seat: Charge 10 % of adult fare

 

Baggage Allowance:

1. For Business, Premium Economy: 1 piece with maximum is 32kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI).

2. For Economy: 1 piece with maximum is 23kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI).

Exception: 

  • For Promotion fare ( X-/R-/Q-/P-/) and for Budget fare (A-/F-/V-/U-/):
  • Fare between Phnom Penh and Guangzhou: 01 piece
  • Fare within Cambodia: 01 piece
  • Others: 0 Piece (NIL)

  

Minimum/Maximum Stay:

Rules

Business

Economy

Premium Economy

Economy

Economy Saver

Promotion

Low Budget

Minimum Stay

N/A; except from AU/FR/DE/GB/TW/HK/SG/MY/KR/CN/LA/TH/VN-REP: 1D

Maximum Stay

For K6 Group Fares

6M

1M

14D

7D

For K6 Others Fares

1Y

6M

1M

14D